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When Deluxecomfort customers place orders with us, we ask them for select personal information, including name, address, phone number and e-mail address. Deluxecomfort requires this information to properly place your order as requested or to answer an inquiry you may have. If future contact is needed regarding your order, this personal information will also allow us to contact you.
Deluxecomfort may also use the personal information provided to inform you of special offers by mail or e-mail.
The personal information you provide Deluxecomfort with may occasionally be shared with third parties. This shared information includes name, address and e-mail address. At no time does Deluxecomfort exchange credit card information with third parties.
Credit card detail, including credit card number and expiration date, need to be provided as a form of payment. All credit card detail is used only for processing our customer's order and is then shredded.
All credit card information is encrypted on our website. Deluxecomfort guarantees that our website is 100% safe and secure.
If you chose to stop receiving Deluxecomfort catalogs or to be removed from Deluxecomfort mailing list, please send us an e-mail at customerservice@Deluxecomfortcatalog.com or call our Customer Service Department at 800-762-7145. Please include your name and address as they appear on the catalog and your customer number (in the yellow box on the back of your catalog). Your name will then be deleted from our catalog and or mailing list.
Manufacture "Drop ship" Returns:
We DO NOT SPAM our customers and will contact you only if your order information is incomplete. Our orders are shipped in a plain package with a shipping label from Shippers Delivery Service. The information we collect about you, such as your name, address, phone number, email address and credit card information comes from you during the purchasing process. We do not disclose this information to anyone. Credit card information is automatically purged from our database after 30 days.
In return for making a purchase or registering at our site, we offer to keep you informed of new and ongoing benefits, exclusive sales and promotions and other customer-only benefits. We appreciate any additional, optional information you are willing to share with us. This optional information helps us tailor your experience at our site, showing you content that we think might be interesting to you. Depending on the information you give us, we will also provide you with relevant information, gift ideas, and other special offers.
NEVER sell, rent or trade e-mail addresses with anyone.
There are several 'e-mail to a friend' features on our site that allow you to easily share product or other valuable information with your friends. Any e-mails provided to us in the use of these features are used solely for direction of the e-mail communication. These e-mails are not retained in our database nor are they used for any other communication other than for the purpose they are originally solicited for.
Thank you for shopping with DeluxeComfort.com.
The AB Products Team
Conditions of Use
Welcome to DeluxeComfort.com. Your use of this site and affiliated AB Products sites demonstrates your acceptance of the following terms. If you do not agree to these Terms, in whole or in part, please do not use this site.
Guaranteed Delivery by Dec. 24 applies only to select items that are indicated by our Guarantee icon, are in stock, and are not back-ordered. DeluxeComfort.com reserves the right to change selected items. By "delivery" we mean we will make every effort to attempt delivery. The sole remedy for failure to meet the guaranteed delivery time is one $25 AB Products Gift Certificate per order.
Orders are shipped with UPS or the U.S. Postal Service in plain packages. There is nothing written on the package about its contents.
All orders are processed within 3-10 business days. Please allow sufficient delivery time with UPS or the Postal Service to receive your order. Occasionally there can be delays in receiving your order due to delivery delays. We have been shipping orders for over 5 years and guarantee we will give you the best service. Orders delivered to post office boxes are shipped via U.S. Postal Service priority mail. UPS will not deliver to a U.S. postal system post office box.
Our Electronic Communications to You
You agree to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
DeluxeComfort.com and its affiliates attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may return it as described in our Return policy.
Copyright Infringement Claims
If you believe that any material or content posted on this site constitutes copyright infringement, please forward the following information to the Copyright Agent named below (a "Notice"): (i) Your address, telephone number, and email address; (ii) A description of the copyrighted work that you claim has been infringed; (iii) A description of where the alleged infringing material is located; (iv) A statement by you that you have a good faith belief that the dispute use is not authorized by you, the copyright owner, its agent, or the law; (v) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and (vi) A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Copyright Agent: Customer Service
This notice is issued pursuant to the Online Copyright Infringement Liability Limitation Act.
We take special care to protect the safety and privacy of children. Our web sites are general audience sites. Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
Links to Third Party Sites
Copyright & Trademarks
This website and its contents are intended for your personal use. Unless otherwise noted, all content on this site, including text, graphics, logos, button icons, images, audio clips, and software, is the property of DeluxeComfort.com and protected by United States and international copyright laws. All software used on this site is the property of DeluxeComfort.com and protected by United States and international copyright laws. Third Party content providers also own copyrights in the content original to it. You may not modify, publish, adapt, transmit, participate in the transfer or sale, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any of the site content, on this site, in whole or in part. You may download or copy one copy of the site content for personal, noncommercial use only, provided that no changes in or deletion of author attribution, trademark, legend, copyright notice, or other proprietary notices shall be made. Downloading or copying site content for other than personal, noncommercial use is expressly prohibited without the prior written permission of us or any other copyright owner. You acknowledge that you do not acquire any ownership rights by downloading or copy any of the product listings, descriptions, or prices, nor may you frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the site or use any meta tags or any other hidden text utilizing our names or trademarks, without our express written consent.
You shall be solely responsible and liable for any and all damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission of your content on the Site.
Copyright 2009 DeluxeComfort.com. All rights not expressly granted herein are reserved.
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