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When Deluxecomfort customers place orders with us, we ask them for select personal information, including name, address, phone number and e-mail address. Deluxecomfort requires this information to properly place your order as requested or to answer an inquiry you may have. If future contact is needed regarding your order, this personal information will also allow us to contact you.
Deluxecomfort may also use the personal information provided to inform you of special offers by mail or e-mail.

The personal information you provide Deluxecomfort with may occasionally be shared with third parties. This shared information includes name, address and e-mail address. At no time does Deluxecomfort exchange credit card information with third parties.

Credit card detail, including credit card number and expiration date, need to be provided as a form of payment. All credit card detail is used only for processing our customer's order and is then shredded.

All credit card information is encrypted on our website. Deluxecomfort guarantees that our website is 100% safe and secure.

If you chose to stop receiving Deluxecomfort catalogs or to be removed from Deluxecomfort mailing list, please send us an e-mail at customerservice@Deluxecomfortcatalog.com or call our Customer Service Department at 800-762-7145. Please include your name and address as they appear on the catalog and your customer number (in the yellow box on the back of your catalog). Your name will then be deleted from our catalog and or mailing list.

Manufacture "Drop ship" Returns:

We DO NOT SPAM our customers and will contact you only if your order information is incomplete. Our orders are shipped in a plain package with a shipping label from Shippers Delivery Service. The information we collect about you, such as your name, address, phone number, email address and credit card information comes from you during the purchasing process. We do not disclose this information to anyone. Credit card information is automatically purged from our database after 30 days.

In return for making a purchase or registering at our site, we offer to keep you informed of new and ongoing benefits, exclusive sales and promotions and other customer-only benefits. We appreciate any additional, optional information you are willing to share with us. This optional information helps us tailor your experience at our site, showing you content that we think might be interesting to you. Depending on the information you give us, we will also provide you with relevant information, gift ideas, and other special offers.

If you make a purchase at DeluxeComfort.com, we include you in our list to receive email updates about special offers, new products and services, and relevant information. AB Products operates a wide range of high quality online specialty retail sites. If you want to learn more about products offered by AB Products, please go to www.DeluxeComfort.com for more information. We share the information you give us with other AB Products in order to provide you information and special offers from other AB Products sites. We may also share information gleaned from your use of our site or the purchases you make with companies with whom we have marketing or other business relationships. If for any reason you do not wish to receive this information or do not wish for us to provide information as described in this Privacy Policy, please reply to any of our emails and type "unsubscribe" in the subject line or send an e-mail to our customer service email to opt-out. You may opt-out of receiving future mailings at any time.

NEVER sell, rent or trade e-mail addresses with anyone.
DeluxeComfort.com has security measures in place to protect the loss, misuse and alteration of the information that we collect. We utilize a firewall and use SSL encryption to keep this information secure. We use your Internet protocol address to help identify you and your shopping cart, and to gather broad demographic information. Our site uses cookies to keep track of the items in your shopping cart so you don't have to re-enter them each time you visit.

Acceptance of cookies is not a requirement to browse our site, however our shopping cart does require the acceptance of cookies to work properly. Cookies are never used to store sensitive customer information such as names, addresses, passwords or credit card numbers. If you would like to place an order on our site but object to or otherwise are unable to use cookies, please feel free to place your order via our toll free number: 1-800-894-0173.

There are several 'e-mail to a friend' features on our site that allow you to easily share product or other valuable information with your friends. Any e-mails provided to us in the use of these features are used solely for direction of the e-mail communication. These e-mails are not retained in our database nor are they used for any other communication other than for the purpose they are originally solicited for.

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website. Those changes will go into effect on the date posted in the notice and will apply to all users of our website. The effective date of this revised Privacy Policy is as of October 2, 2009.

If you have further questions about DeluxeComfort.com's privacy policy or have other comments on how we can improve the DeluxeComfort.com shopping experience, please do not hesitate to email our customer service email address. We always enjoy hearing from you!

Thank you for shopping with DeluxeComfort.com.

Sincerely,
The AB Products Team

Conditions of Use

Welcome to DeluxeComfort.com. Your use of this site and affiliated AB Products sites demonstrates your acceptance of the following terms. If you do not agree to these Terms, in whole or in part, please do not use this site.

Guaranteed Delivery by Dec. 24 applies only to select items that are indicated by our Guarantee icon, are in stock, and are not back-ordered. DeluxeComfort.com reserves the right to change selected items. By "delivery" we mean we will make every effort to attempt delivery. The sole remedy for failure to meet the guaranteed delivery time is one $25 AB Products Gift Certificate per order.

Order Packaging

Orders are shipped with UPS or the U.S. Postal Service in plain packages. There is nothing written on the package about its contents.

Shipping

All orders are processed within 3-10 business days. Please allow sufficient delivery time with UPS or the Postal Service to receive your order. Occasionally there can be delays in receiving your order due to delivery delays. We have been shipping orders for over 5 years and guarantee we will give you the best service. Orders delivered to post office boxes are shipped via U.S. Postal Service priority mail. UPS will not deliver to a U.S. postal system post office box.

Our Electronic Communications to You
You agree to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Product Description

DeluxeComfort.com and its affiliates attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may return it as described in our Return policy.

Copyright Infringement Claims

If you believe that any material or content posted on this site constitutes copyright infringement, please forward the following information to the Copyright Agent named below (a "Notice"): (i) Your address, telephone number, and email address; (ii) A description of the copyrighted work that you claim has been infringed; (iii) A description of where the alleged infringing material is located; (iv) A statement by you that you have a good faith belief that the dispute use is not authorized by you, the copyright owner, its agent, or the law; (v) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and (vi) A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Copyright Agent: Customer Service

This notice is issued pursuant to the Online Copyright Infringement Liability Limitation Act.

Protecting Children

We take special care to protect the safety and privacy of children. Our web sites are general audience sites. Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

Links to Third Party Sites

Copyright & Trademarks
This website and its contents are intended for your personal use. Unless otherwise noted, all content on this site, including text, graphics, logos, button icons, images, audio clips, and software, is the property of DeluxeComfort.com and protected by United States and international copyright laws. All software used on this site is the property of DeluxeComfort.com and protected by United States and international copyright laws. Third Party content providers also own copyrights in the content original to it. You may not modify, publish, adapt, transmit, participate in the transfer or sale, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any of the site content, on this site, in whole or in part. You may download or copy one copy of the site content for personal, noncommercial use only, provided that no changes in or deletion of author attribution, trademark, legend, copyright notice, or other proprietary notices shall be made. Downloading or copying site content for other than personal, noncommercial use is expressly prohibited without the prior written permission of us or any other copyright owner. You acknowledge that you do not acquire any ownership rights by downloading or copy any of the product listings, descriptions, or prices, nor may you frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the site or use any meta tags or any other hidden text utilizing our names or trademarks, without our express written consent.

You shall be solely responsible and liable for any and all damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission of your content on the Site.

Copyright 2009 DeluxeComfort.com. All rights not expressly granted herein are reserved.

You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of our Site and your purchase of products or services through our Site. We may, in our sole discretion, report actual or perceived violations of law to law enforcement or appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Conditions of Use or the our privacy policy ("Privacy Policy"), we may (but are not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend services to any customer being investigated and/or remove any material from our servers. You agree to cooperate fully with any such investigation. You acknowledge that violations of the Conditions of Use or the Privacy Policy could be subject to criminal or civil penalties. The Conditions of Use and the relationship between you and DeluxeComfort.com shall be governed by the laws of the State of Michigan without regard to its conflict of law provisions. You and DeluxeComfort.com agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Detroit. The failure of DeluxeComfort.com to exercise or enforce any right or provision of the Conditions of Use shall not constitute a waiver of such right or provision. If any provision of the Conditions of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Conditions of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the DeluxeComfort.com site or the Conditions of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Cookie Policy

  • Cookies are not a necessary to browse through our sites; nonetheless, our shopping cart does need the acceptance of cookies to work in a proper way.
  • We never use cookies to store sensitive information such as names, addresses, credit card numbers or passwords.
  • If you would like to order on any of our sites but are unable to use cookies, please feel free to order through our toll free number: 1-800-894-0173

We use, not abuse, cookies.

DeluxeComfort.com uses cookies to improve your shopping and browsing experience. The text in a DeluxeComfort cookie, by itself, only tells us that you have visited our site before. It does not store any personal information such as your e-mail address, street address or phone number.

Browser Requirements

DeluxeComfort.com is designed for Internet Explorer 7.0 and above; Mozilla Firefox 2.0 and above; and Safari 1.3 and above. If you currently use other browsers or versions, you may still access DeluxeComfort, but some features may not work properly.

To purchase products online at DeluxeComfort, you must use a browser that is SSL 3.0 compliant and has a "secure mode." (To make sure your browser is secure, look for a closed lock or an unbroken key at the bottom of the Checkout page.) You must also have JavaScript enabled in your browser's preferences.

If you wish to take advantage of Flash Interactive Media on select product pages, please be advised that you may need one of the above browsers. You may also need to download the Flash Plug-in.

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